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ZHealth Publishing Coding Seminar FAQs

Additional information about ZHealth Publishing medical coding seminars

Q. Are the seminars for hospital billing or physician billing?

A. They are for both professional and technical billing. When there is a difference between the coding for the two, which is rare, the difference is identified.

Q. Will there be information about diagnosis (ICD-9) coding discussed?

A. No, ICD-9 coding is not in the scope of the information covered. If there are particular diagnoses that nationally restrict coverage (such as those involving carotid stent placement), those coverage issues will be discussed.

Q. What resources should I bring?

A. A current CPT code book is the only required resource. Cases will be coded both in class and outside of class. The paper copies of key anatomical charts to select catheter placement codes are part of the class handouts.

Q. There are two of us attending from our organization. Should we attend different sessions or attend the same sessions?

A. If you are both doing the same type of cases, you should attend the same sessions. Each person will go away with different knowledge from the sessions, as we all learn differently. Similarly, we have individuals who repeat the seminar as often as afforded because they always take away new knowledge. However, if one of you is from IR and the other from cardiology, you may want to attend different sessions, as not all of the information in all sessions will be pertinent to you.

Q. I attended the seminar last quarter. Is there anything new this quarter?

A. The seminar information is updated every quarter with any new guidelines and information that has been published since the previous seminar. In addition, our repeat customers tell us they pick up something new every time. It is often something they missed in the previous session due to the amount of information presented.

Q. I work for a cardiologist's office. Will the cardiology session provide all the information I need?

A. The cardiology session is specific to cardiology and does not include peripheral angiography and interventional coding. If your physician is performing peripheral studies, as most cardiologists are, you should attend the "Diagnostic and Interventional Vascular Coding" session as well.

Q. Can I download the seminar handouts or get them in electronic media?

A. No, they are only available in hard copy and are handed out at the conference.

Q. Can I bring an encoder?

A. We currently discourage the use of any electronic media during the sessions. They have proven a distraction and interfere with the pace of the program.

Q. I am not a coder. Is this seminar only for coders?

A. The seminar is for all individuals who are involved in charging, coding, and auditing these specialty procedures to include coders, billers, physicians, nurses, technologists, consultants, and other healthcare professionals. The emphasis is on CPT coding, so a basic understanding of how charges translate to codes is helpful. You may also want to take the optional "Introduction to Vascular Coding" session to better prepare you for the basic seminar.

Q. I may not know as much as some individuals in the class. Will I be called on in class?

A. No, you will not be called on. Answering questions when they are asked is voluntary. Do not be afraid, however, to ask questions when you are unclear about a subject. It is a very casual format and questions from attendees are encouraged.

Q. My hospital will not pay for education courses that involve air travel and hotel stays. Do you provide a discount to people that have to pay for the course themselves?

A. No, we do not provide discounts in the situation described. We believe the course is well worth the fee. However, if you are a ZHealthpublishing.com website member (which your hospital may be willing to fund), you receive a 10% discount on all products, including the seminar. The other option is to sign up for our webinars, which don't involve travel costs, and allow multiple people to participate for one price.

Q. I want to take the CIRCC exam. Is this seminar sufficient to prepare me for the exam?

A. All topics covered in the CIRCC exam are included in the ZHealth Publishing seminars. We cannot guarantee you will pass the CIRCC exam after attending the seminar as it will depend on your basic understanding of the concepts and how well you retain the information discussed. Everyone has a different learning curve, and it will depend on where you are in that curve. The AAPC also requires documentation of at least two (2) years of experience charging or coding of the specialty.

Q. Do the CEUs I receive from this course count toward CIRCC recertification?

A. Yes, the course is approved for education credits to maintain the CIRCC credential.

Q. I am hearing impaired. Is translation into sign language available?

A. No. This is an extremely expensive service and not one that is requested very often. Please call us at 615-807-1152 (9:00-5:00PM Central Time Mon-Fri) as soon as possible, so we can talk about options for accommodating your needs.

Q. There are no rooms available at the hotel where the seminar is being held. What should I do?

A. Call us at 615-807-1152 (9:00-5:00PM Central Time Mon-Fri) for an alternate hotel. There is usually another hotel available that is within walking distance. Staying at a different hotel will not impact the information you get from the seminar. We recommend that everyone sign up as soon as possible to avoid this sometimes unavoidable situation.

Q. What meals are included?

A. A continental breakfast and a full lunch are provided each day. Dinners are on your own.

Q. I have to check out of my room before the end of the session. Can I bring my luggage to class with me?

A. Yes, there is usually ample space at the back of the room to keep your luggage until it is time for you to go.

Q. I have special dietary requirements. Do the lunches provided accommodate different types of diets?

A. There are usually one or two options of an entree for lunch. There is usually a healthy choice, but not specific to any particular diet restriction. The hotels typically have a full service restaurant, and there is ample time to go to the restaurant if something accommodating your dietary needs is not available at the lunch.

Q. If I eat lunch on my own instead of with the class, can I get a refund of a portion of my fee?

A. No, lunches for all class members are arranged and paid in advance of the seminar.

Q. I notice that you can cancel within two weeks of the seminar and receive a full refund. What if I am not able to make the seminar because of an emergency? Will I still get a refund?

A. No, you will not receive a refund, but you will be allowed to attend a future conference without any additional charge. You also have the option of letting someone take your place. Your enrollment is fully transferable to another individual.

Q. How do I receive my CEUs?

A. At the seminar, an evaluation form will be distributed to be completed by each attendee. On that form, you will be asked which CEU certificate you desire. The certificate will then be emailed to you within two weeks following the seminar.

Q. I understand that I will receive my choice of Dr. Z's Medical Coding Series in an eBook. What if I want the paperback copy instead?

A. For a shipping charge of $50, we will send a paper copy of the book upon receipt of your paid registration.

Q. What types of credit cards can I use for my purchase for the ZHealth Publishing products?

A. We accept Mastercard, Visa, American Express, and Discover cards.


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